7j78 Privacy Policy
Your privacy matters to us. This Privacy Policy sets out in full detail how 7j78 collects, processes, stores, and protects the personal data of players across Bangladesh — including users in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and all other regions. We are committed to transparency, data security, and your right to control how your information is used.
Scope of This Policy: This Privacy Policy applies to all personal data collected through the 7j78 website at https://7j78.com/, including all sub-pages, account registration flows, deposit and withdrawal processes, customer support interactions, promotional participation, and any other service feature accessible via the platform. By registering an account or otherwise using 7j78, you acknowledge that you have read and understood this Policy and consent to the data practices described herein.
256-bit SSL Encryption
Every byte of data transmitted between your device and the 7j78 platform is encrypted using industry-standard 256-bit SSL/TLS technology — the same standard used by major Bangladesh banks including BRAC Bank and Dutch-Bangla Bank.
No Data Selling — Ever
7j78 does not sell, rent, or trade your personal information to any third party for their own marketing purposes. Your data is used solely to operate, secure, and improve the services you signed up for.
KYC Data Handled Securely
Identity documents submitted for KYC verification — including Bangladesh NID, passport, and driving licence scans — are stored on encrypted servers with strict access controls. Only authorised compliance staff may review these documents.
Mobile Wallet Privacy
Payment details linked to bKash, Nagad, Rocket, and Upay are processed via secure API channels. 7j78 does not store your full mobile wallet PIN or payment provider passwords at any stage of the transaction process.
Cookie Transparency
7j78 uses cookies strictly for session management, fraud prevention, and platform performance analytics. We do not use third-party behavioural advertising cookies. You can manage cookie preferences from your browser settings at any time.
Your Right to Control
You have the right to access, correct, or request deletion of your personal data at any time. Submit a data request to the 7j78 support team and we will respond within 30 days in accordance with this Privacy Policy.
// Section 01
Data We Collect
7j78 collects personal data from you through several distinct channels — directly when you register and use the platform, automatically as you browse and interact with the site, and from trusted third-party sources where necessary to verify your identity or process payments. The categories of personal data we collect are outlined below.
Data You Provide Directly
When you create a 7j78 account, you are required to provide your full legal name, email address, Bangladesh-based mobile phone number, date of birth, and a self-chosen account password. During KYC verification, you will additionally submit scanned copies or photographs of government-issued identity documents such as your Bangladesh National Identity Card (NID), passport, or driving licence. If you contact our support team, the content of those communications — including chat transcripts and email correspondence — is also retained for quality assurance and dispute resolution purposes.
Data Collected Automatically
When you access the 7j78 platform, our systems automatically log certain technical data including your IP address, device type and operating system, browser type and version, the pages you visit and the duration of each visit, referring URLs, and in-session activity patterns such as game launches, bet placements, and navigation paths. This data is collected to maintain platform security, detect fraudulent or suspicious behaviour, and improve overall platform performance.
Payment and Transaction Data
When you make a deposit or request a withdrawal, 7j78 records the transaction amount in BDT, the payment method used (e.g., bKash, Nagad, Rocket, Upay, or bank transfer), the transaction timestamp, and a reference identifier. 7j78 does not store full payment account numbers, mobile wallet PINs, or bank account passwords. Payment processing is handled through secure, encrypted API integrations with each payment provider.
Data From Third Parties
In certain circumstances, 7j78 may receive supplementary data about you from third-party sources — for example, identity verification bureaus used to cross-check NID data, or fraud prevention services that flag known high-risk account patterns. Such data is used solely for security and compliance purposes and is not used for marketing profiling.
| Data Category | Examples | Source |
|---|---|---|
| Identity Data | Full name, date of birth, NID number, passport number | Provided by you during registration and KYC |
| Contact Data | Email address, mobile phone number | Provided by you during registration |
| Financial Data | BDT transaction amounts, payment method type, transaction reference IDs | Generated during deposits and withdrawals |
| Technical Data | IP address, device type, browser version, OS | Collected automatically via platform logs |
| Usage Data | Pages visited, games launched, bets placed, session duration | Collected automatically via analytics |
| Communications Data | Live chat transcripts, support email content | Generated during support interactions |
| Verification Documents | NID scan, passport photo, driving licence image | Submitted by you during KYC |
// Section 02
How We Use Your Data
7j78 processes your personal data only for specific, legitimate purposes. We do not process your data in ways that are incompatible with the purposes for which it was originally collected. The primary purposes for which we use your personal data are set out in the table below, along with the legal basis for each processing activity.
| Purpose | Description | Legal Basis |
|---|---|---|
| Account Management | Creating, maintaining, and managing your 7j78 player account, including authentication and account recovery | Contractual necessity |
| Identity Verification (KYC) | Verifying your age (18+) and identity to comply with platform player protection obligations | Legal obligation; legitimate interest |
| Payment Processing | Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and Bangladesh bank transfers in BDT | Contractual necessity |
| Fraud & Security | Detecting and preventing fraudulent transactions, duplicate accounts, money laundering, and unauthorised access | Legitimate interest; legal obligation |
| Customer Support | Responding to your support queries, resolving disputes, and improving service quality through interaction analysis | Contractual necessity; legitimate interest |
| Responsible Gaming | Monitoring play patterns to identify potential problem gambling indicators and enforcing self-exclusion and limit settings | Legal obligation; legitimate interest |
| Platform Improvement | Using aggregated, anonymised usage data to improve site performance, navigation, and game lobby design | Legitimate interest |
| Promotional Communications | Sending you information about bonuses, seasonal promotions (e.g., Eid, Pohela Boishakh), and platform updates — only where you have opted in | Consent (opt-in only) |
Marketing Communications: 7j78 will only send you promotional emails or SMS messages if you have actively opted in to receiving such communications during registration or via your account notification preferences. You may withdraw your marketing consent at any time by updating your notification settings within your account dashboard or by contacting the support team at [email protected]. Withdrawal of marketing consent does not affect the lawfulness of processing carried out before withdrawal.
// Section 03
Data Sharing & Third Parties
7j78 does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes — full stop. However, to deliver the services you have signed up for, we do share certain data with carefully selected third-party service providers who process data on our behalf, subject to strict contractual confidentiality obligations. The categories of third parties with whom we share data are described below.
Payment Service Providers
To process your deposits and withdrawals, 7j78 shares the minimum necessary transactional data (such as your registered mobile number or bank account reference) with payment providers including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Sonali Bank, and Islami Bank. These providers are independently regulated financial institutions operating under Bangladesh Bank oversight and maintain their own privacy and security standards.
Identity Verification Partners
7j78 may use regulated third-party KYC and identity verification services to assist with NID cross-referencing and document authentication. These partners are contractually prohibited from using your identity data for any purpose other than completing the verification check requested by 7j78.
Game Studio Providers
Game content on 7j78 is supplied by licensed third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These studios receive limited session and game-outcome data necessary to operate the game environment, manage jackpot pools, and conduct their own regulatory compliance audits. They do not receive your full profile or financial data.
Analytics and Security Providers
7j78 uses server-side analytics and security monitoring tools to detect fraud, analyse platform performance, and identify technical issues. These tools process technical and usage data in an aggregated or pseudonymised form. No individually identifiable personal data is shared with analytics providers for advertising targeting purposes.
Legal and Regulatory Disclosure
7j78 may disclose personal data to law enforcement agencies, financial intelligence units, regulatory authorities, or courts where we are legally compelled to do so, or where disclosure is necessary to protect the safety of users, prevent crime, or enforce our Terms & Conditions. We will notify you of any such disclosure where we are legally permitted to do so.
No Cross-Border Transfers Without Safeguards: Where any third-party service provider processes your data outside of Bangladesh, 7j78 ensures that appropriate contractual safeguards are in place — including standard data protection clauses — to maintain a level of protection for your data equivalent to that described in this Privacy Policy.
// Section 04
Cookies & Tracking Technologies
7j78 uses cookies and similar tracking technologies to ensure the platform functions correctly, to keep your session secure, and to understand how users interact with the site. We do not use third-party behavioural advertising cookies or cross-site tracking pixels. The types of cookies 7j78 uses are described below.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Maintain your login session, prevent CSRF attacks, and enable core platform functionality such as the game lobby and deposit flow | Session / up to 24 hours |
| Functional | Remember your language preference (English), notification settings, and last-visited game category to personalise your experience on return visits | Up to 90 days |
| Performance / Analytics | Collect anonymised data on page load times, error rates, and navigation paths to improve platform performance and identify technical issues | Up to 12 months |
| Fraud Prevention | Detect unusual session behaviour, multiple account creation attempts from the same device, and other patterns indicative of fraud or bot activity | Up to 30 days |
You can manage or disable cookies at any time through your browser settings. Note that disabling strictly necessary cookies will prevent the platform from functioning correctly — for example, you will not be able to maintain a logged-in session without session cookies enabled. Disabling functional or analytics cookies will not affect your ability to play or transact, but may result in a less personalised experience.
Instructions for managing cookies in popular browsers: In Chrome, go to Settings → Privacy and Security → Cookies and other site data. In Firefox, go to Options → Privacy & Security → Cookies and Site Data. In Safari on iOS, go to Settings → Safari → Privacy & Security. For all other browsers, please refer to your browser's official help documentation.
// Section 05
Data Security & Storage
7j78 implements a comprehensive, layered data security framework to protect your personal information from unauthorised access, accidental loss, alteration, disclosure, or destruction. Our key security measures include the following.
- All data transmitted between your device and the 7j78 platform is encrypted in transit using TLS 1.2 or higher, ensuring that your login credentials, payment details, and personal information cannot be intercepted in transit.
- Personal data stored on 7j78 servers — including account details, KYC documents, and transaction records — is encrypted at rest using AES-256 encryption. Database-level encryption ensures that even in the unlikely event of unauthorised server access, stored data remains unreadable.
- Access to personal data within 7j78's internal systems is strictly role-based. Only staff members with a legitimate operational need (such as KYC compliance officers and fraud analysts) are granted access to identifiable personal data, and all such access is logged and audited.
- KYC identity documents (NID scans, passport images, driving licence photos) are stored in a physically and logically isolated environment separate from the main player database, with additional access controls and audit trails.
- 7j78's platform infrastructure undergoes regular security assessments including vulnerability scanning and penetration testing to identify and remediate potential weaknesses before they can be exploited.
- Two-factor authentication (2FA) is available to all player accounts and is strongly recommended. Players who enable 2FA receive an additional layer of account protection beyond their password, significantly reducing the risk of unauthorised account access.
- In the event of a confirmed data breach that is likely to result in a risk to the rights and freedoms of affected players, 7j78 will notify affected players without undue delay and will provide clear guidance on the steps they should take to protect themselves.
Your Role in Security: While 7j78 takes extensive technical measures to protect your data, you also play an important role. Use a strong, unique password for your 7j78 account. Never share your login credentials with anyone. Enable 2FA from your account settings. Log out after each session when accessing the platform from a shared or public device. If you suspect your account has been compromised, contact 7j78 support immediately via live chat or at [email protected].
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Your Privacy Rights
As a 7j78 player, you hold meaningful rights with respect to your personal data. 7j78 is committed to honouring these rights promptly and transparently. The rights available to you are outlined below. To exercise any of these rights, contact the 7j78 support team via live chat or by sending a written request to [email protected]. We will acknowledge your request within five business days and provide a substantive response within 30 calendar days.
Right of Access
Request a copy of all personal data 7j78 holds about you, including the categories of data, the purposes of processing, and the recipients with whom it has been shared.
Right to Rectification
Request correction of any inaccurate or incomplete personal data. For example, if your name was registered with a typo or your contact number has changed, we will update our records upon verification.
Right to Erasure
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to overriding legal retention obligations (e.g., AML record-keeping requirements).
Right to Restrict Processing
Request that 7j78 temporarily pause processing of your data while a dispute about its accuracy or the lawfulness of its processing is being resolved.
Right to Data Portability
Request an export of the personal data you have provided to 7j78 in a structured, machine-readable format (CSV or JSON) so that you may transfer it to another service provider if you choose.
Right to Object
Object to 7j78's processing of your personal data where that processing is based on legitimate interests — for example, objecting to inclusion in platform-wide performance analytics.
Right to Withdraw Consent
Withdraw any consent you have previously given for data processing (such as marketing communications) at any time. Withdrawal does not affect processing already completed on the basis of prior consent.
Right to Complain
If you believe 7j78 has handled your personal data unlawfully or unfairly, you have the right to raise a complaint directly with the 7j78 data protection contact at [email protected].
// Section 07
Data Retention Policy
7j78 does not retain personal data for longer than is necessary for the purposes for which it was collected, subject to any legal or regulatory retention obligations that require us to keep certain records for defined minimum periods. The retention periods applicable to each category of personal data are set out below.
| Data Category | Retention Period | Reason |
|---|---|---|
| Account Profile Data | Duration of account + 5 years post-closure | AML compliance; dispute resolution; fraud investigation |
| KYC Identity Documents | Duration of account + 5 years post-closure | Legal obligation; regulatory audit trail |
| Transaction Records | 7 years from transaction date | Financial record-keeping; AML regulatory requirements |
| Support Communications | 3 years from last interaction | Dispute resolution; quality assurance |
| Technical / Log Data | Up to 12 months from collection | Security monitoring; fraud detection |
| Cookie / Analytics Data | Up to 12 months from collection | Platform performance improvement |
| Marketing Preferences | Until consent withdrawn + 1 year | Evidence of consent basis for communications sent |
Following the expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents reconstruction of the original identifiable information. Where anonymisation is applied rather than deletion — for example, to preserve aggregate statistical data for platform analysis — the resulting dataset contains no information that could reasonably be used to identify any individual player.
Players who request account closure should be aware that 7j78 is legally required to retain certain records (particularly financial transaction data and KYC documents) for the minimum statutory periods described above, even after the account itself has been closed. This retention is a legal obligation and cannot be waived at the player's request.
// Section 08
Updates to This Policy
7j78 reviews and updates this Privacy Policy periodically to reflect changes in our data practices, changes in applicable privacy laws, or the introduction of new platform features that involve personal data processing. The effective date displayed at the top of this document indicates when the current version came into force.
When we make material changes to this Privacy Policy — that is, changes that meaningfully affect how we collect, use, or share your personal data — we will notify you proactively. Notification will be delivered via the email address registered to your 7j78 account and via a prominent notice displayed upon your next login to the platform. For minor, clarificatory changes that do not alter the substance of our data practices, we may update the document without individual notification, relying instead on the updated effective date as notice.
Your continued use of the 7j78 platform after a revised Privacy Policy comes into force constitutes your acceptance of the updated terms. If you disagree with any changes to this Policy, you should cease using the platform and contact support to request account closure and data handling in accordance with your rights under the section on Your Privacy Rights above.
We encourage all 7j78 players to review this Privacy Policy periodically, particularly before making significant deposits or engaging with new platform features. The most current version of the Privacy Policy is always accessible at https://7j78.com/privacy-policy. If you have any questions about this Policy or about how 7j78 handles your personal data, please contact the support team. Our bilingual English and Bengali support staff are available 24/7 via live chat and during 08:00–00:00 BST via WhatsApp. You may also submit written data protection queries to [email protected] and we will respond within 5 business days.
Privacy Questions? 7j78 is committed to data transparency. If any part of this Privacy Policy is unclear, or if you wish to exercise any of your privacy rights, contact the support team before or after registration. We are here to help every Bangladeshi player understand exactly how their data is used and protected on the 7j78 platform.
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